Shipping Policy
Shipping Policy
Last Updated: [09/24/26]
Thank you for shopping with Tour Life Forever. This Shipping Policy explains our general processing, shipping, tracking, and delivery procedures.
Where We Ship
We currently ship to eligible addresses within the United States and Canada.
Certain products may have geographic shipping restrictions. Available shipping options will generally be displayed during checkout.
Order Processing
Orders are generally processed within 1–3 business days, excluding weekends and holidays.
Processing time is separate from shipping/transit time.
During holidays, promotional periods, product launches, supplier delays, or unusually high order volumes, processing may take longer.
Estimated Shipping Times
After processing, estimated delivery times are generally:
United States: approximately 5–15 business days
Canada: approximately 7–20 business days
These are estimates rather than guaranteed delivery dates unless we expressly state otherwise.
Actual delivery times may vary depending on the product, supplier, fulfillment location, shipping carrier, destination, customs processing, weather, holidays, and other circumstances outside our reasonable control.
Multiple Packages
We work with multiple suppliers and fulfillment partners.
If you purchase multiple products in a single order, those products may be fulfilled from different locations. As a result, your order may arrive in multiple packages at different times.
You will not be charged additional shipping fees solely because we divide an order into multiple shipments unless this was disclosed to you during checkout.
Tracking Information
When tracking information is available, it will generally be provided by email after your order ships.
Please allow several business days for tracking information to become active after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing complete and accurate shipping information.
If you discover an error in your shipping address, contact us immediately at support@tourlifeforever.com.
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
Delayed Shipments
Occasional delays may occur.
If we determine that we cannot ship your order within the timeframe originally stated, we will handle the delay in accordance with applicable consumer-protection laws, which may include notifying you of the delay and providing an opportunity to cancel the affected order for a refund.
Lost Packages
If your tracking information indicates an unusual delay or you believe your package has been lost, contact support@tourlifeforever.com.
We may investigate the shipment with our supplier, fulfillment partner, and/or shipping carrier before issuing a replacement or refund.
Customs, Duties, and Taxes
International shipments, including shipments into Canada, may potentially be subject to customs procedures, import duties, taxes, brokerage charges, or other governmental fees.
Where such charges are not collected by us during checkout, the customer may be responsible for applicable charges imposed by the destination jurisdiction or carrier, to the extent permitted by law.
Any applicable responsibility for duties or taxes should be disclosed during checkout whenever reasonably possible.
Contact
For shipping questions, contact:
Tour Life Forever
Email: support@tourlifeforever.com